Company
Brightback
Customer Retention Solutions
- Status
- Acquiredas of 2026-09-19Source (opens in a new tab)
- Business model
- B2B
- Founded
- 2018
- Customers
- SaaS and subscription brands
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Record updated 19 September 2026
About
Brightback was a no-code retention automation tool that helped SaaS and subscription brands save customers at the moment of cancel by testing tailored offers, pauses, and downgrades. Founded in 2018, it was acquired by Chargebee in 2022 and rebranded as Chargebee Retention.
About the company
- Status notes
- it was acquired by Chargebee in 2022 and rebranded as Chargebee Retention.
Exit
- Acquisition
- 2022
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