Company
Forethought
Forethought is the leading AI agent for customer support platform—recognized by G2 for ROI and customer satisfaction.
Also known as Forethought Technologies, Inc.
- Status
- Acquiredas of 2026-09-19Source (opens in a new tab)
- Business model
- B2B
- Customers
- enterprise support teams
- Legal name
- Forethought Technologies, Inc.
- forethought.ai (opens in a new tab)
- LinkedIn (opens in a new tab)
- X (opens in a new tab)
- Careers (opens in a new tab)
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Record updated 8 October 2026
About
Forethought helps enterprise support teams deliver faster resolutions, empower agents, and create exceptional customer experiences—whether you operate globally or regionally.
Funding snapshot
- Total raised
- $126MSum of rounds, as of 2026-10-08Source (opens in a new tab)
- Latest round
- Series D+, $25M2025-05
Funding rounds
- Series D+
- $25M2025-05, Announced
- Series C
- $65M2021-12, Announced
- Series B
- $17M2020-10, Announced
- Series A
- $9M2018-12, Announced
- Round, 2018
- $9.5M2018-10-29, SEC form D sold, 20 investors
- Round, 2017
- $650K2017-11-28, SEC form D sold, 9 investors
About the company
- Status notes
- Forethought has entered into an agreement to be acquired by Zendesk.
Products
- Web
- Agentic AI Copilot
- Web
- AI-Surfaced Insights
- Web
- Forethought
- Web
- Omnichannel Agent
- Web
- Smarter Ticket Classification
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