Company
Intercom
A complete system for human and AI customer service
Also known as Intercom, Inc.
- Status
- Operatingas of 2026-09-18
- Business model
- B2B
- Headquarters
- San Francisco, CA, United States
- Founded
- 2011
- Employees
- more than 1,400 people across six global officesSource (opens in a new tab)
- Customers
- Trusted by 30,000+ leading brands
- Legal name
- Intercom, Inc.
- intercom.com (opens in a new tab)
- LinkedIn (opens in a new tab)
- X (opens in a new tab)
- Careers (opens in a new tab)
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Record updated 8 October 2026
About
Intercom is the only helpdesk with a natively integrated AI Agent, Fin.
Funding snapshot
- Total raised
- $404MSum of rounds, as of 2026-10-08Source (opens in a new tab)
- Latest round
- Debt, $250M2026-03
Funding rounds
- Debt
- $250M2026-03, Announced
- Series D+
- $125M2018, Announced
- Series B
- $23M2014-01, Announced
- Series A
- $6M2013-03, Announced
Products
- Web
- Fin AI Agent
- Web
- Intercom helpdesk
Exit
- Acquisition
- 2026-06-15
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