Company
Twig
Meet Sera. Your AI front desk that never sleeps.
- Status
- Operatingas of 2026-09-19
- Business model
- B2B
- Headquarters
- San Francisco, California, United States
- Founded
- 2022
- Customers
- B2B SaaS, fintech, and ecommerce teams
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Record updated 19 September 2026
About
Twig is the autonomous AI support platform for B2B SaaS, fintech, and ecommerce teams. We triage, self-evaluate, and resolve Tier 1 support tickets end-to-end — integrating natively with Zendesk, Salesforce, Intercom, and 27 other support tools.
Products
- Web
- Sera
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